Reservation Process

Once you have decided on the program you wish to book, please proceed to “Book Here” on the program details page. Please fill out the necessary information on the application form, check the agreement for the “Travel Terms and Conditions” and “Privacy Policy” after confirming, and click “Apply with this content”.

Please note that the information you provide in the application form “Customer Information” will be treated as a written travel application form. Please be aware that if the name, age, or gender you enter differs from the actual traveler, we may not be able to accept it. Please note that no changes can be made after the travel application. Please cancel your reservation and reapply.

The information entered in the application form is only an application and does not guarantee a tour reservation. We will contact you with a formal response email within 2 business days, so please wait. Occasionally, some customers may not receive a response due to incorrect email addresses or email errors caused by spam filters, etc. If you do not receive a reply from us after 3 days, we apologize for the inconvenience, but please contact us by phone again.

Depending on the timing of the application, we may ask for immediate payment, so please be sure to check. If we cannot provide the service due to full capacity, we will inform you by email.

After applying, we will send you a reservation confirmation and invoice by email. Please make the payment by bank transfer to the account specified on the invoice by the due date. In the case of applications made less than 20 days before departure, we may ask for payment on the same day as the response. If we do not confirm receipt of your payment by the specified deadline, your reservation will be automatically canceled. Please note this in advance.

If you require a receipt, please fill in the message field or contact us by phone.

Once your payment is confirmed, we will send you the “Final Travel Itinerary” necessary for your trip by email up to 5 days before departure. If you do not receive it by 5 days before departure, please contact us. Please check your travel details again in the itinerary. If there are any discrepancies, please contact your representative.

We accept requests for changes or cancellations by email or phone. Please check the program details page for information on change or cancellation fees.

Other detailed travel conditions are based on the “Travel Terms and Conditions” and “Standard Travel Agency Contract“. Please be sure to read them before applying.